![]() eShakti is not responsible for items damaged or lost in transit. Place your completed Merchandise Return Form and the return(s) in a secure package. The Returns Policy applies only to destinations in the USA and Canada. You have the option of taking it back with shipping paid for by you within a month of return. Returns will not be accepted for refunds after 60 days from the date you receive the order. Please note that the 20% bonus does not apply for these returns. Please note that the 20% bonus does not apply to these returns.įor returns made between 31 and 60 days of receipt, you will be eligible for a refund in the form of a Gift card (valid for one year) for the value of the purchase price less customizing and shipping fees. Return of Overstock / items purchased on discount or special offer will only be refunded in the form of a Gift card (valid for one year) for the value of the purchase price less shipping and customizing fees. However, such re-issues will not be processed more than once. We will be unable to process refunds to a new or different payment method.įor orders purchased with a Gift Card, the credit will be applied to the gift card or a new gift card will be issued. Refunds can only be issued to your original payment method or in the form of a store credit, as applicable. Refunds are processed within 7-14 business days from the date of receipt of your returns at our facility. Please note that shipping and customization charges for returns are non-refundable. – To give you the opportunity to order again so that we can try and delight you the next time! – A way for us to take responsibility for not meeting your initial expectations. Gift card option – for the item value plus 20% moreįor example, if you order something worth $50, you will get a gift card worth $60, valid for 12 months from the date of issue. ![]() Money-back option – customization will not be refunded. Please enclose the Returns Authorization Code for reference along with your return package. eShakti will not be responsible for lost returns.įor easy processing of your returns, please sign in to your My Account and submit your request for ‘Returns Authorization’ against the item(s) you wish to return in your Order history. We recommend that you send your returns via an insured carrier. Any items returned in any other condition will not be eligible for return or exchange (ie., deodorant stains, pet hair, pet stains, rips/tears). ![]() All returned items must be in their original condition with all hang tags and labels attached. That’s why eShakti offers you a hassle-free returns policy.Īll returns packages must be received by us within 30 days from the date of delivery (as recorded by the shipping provider). Making you look your best is our mission. It’s simple, if you’re not happy, we’re not happy.
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